218 Reviews Found
Business Response
Thank you for choosing Sundance Buick, GMC, INC. as your first choice for all your automotive needs! We can't wait to see you again, have a great day.
Was this review helpful?
Business Response
Larry, thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.
Was this review helpful?
Confirmed Sales Customer
Great salesman in Aron.Lots of help with the experience!
Claud T.
STANTON
Business Response
Claud, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
On time work done fast people very friendly
Judy W.
SAINT JOHNS
Business Response
Judy, we are very happy to have provided you with such a positive experience! We hope to see you soon!
Was this review helpful?
Business Response
Bryon, it is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
Was this review helpful?
Confirmed Service Customer
We came in for new tires and they were real helpful. Gave us a good deal and filled out the tire rebate for us. I was real happy.
James F.
WESTPHALIA
Business Response
James, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
My new GMC is using antifreeze the tank has been low twice. No one can seem to figure out where it’s going, well it Hass to be going somewheres. It’s either a bad head gasket or leaking out. The radiator, would sure like to get this problem fixed before theGM #Warranty is up
Phyllis R.
LAINGSBURG
Business Response
Phyllis, thank you for leaving us feedback. Please reach out to us at (877) 849-9179 when you can so we can address this situation directly. Thank you and have a great day.
Was this review helpful?
Confirmed Service Customer
very good service they were kind and courteous.
Antonette F.
FOWLER
Business Response
Antonette, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Sundance Buick, GMC, INC.
Was this review helpful?
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Business Response
Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
The service provided on the fuel injection system for my Denali 3500 was very timely, thorough, and well done. I need quick service because of a failure of a fuel injector on my way back from Detroit. I called Sundance service and they got my truck in the next morning! They kept me informed of the status of incoming parts needed to make the repair, and provided accurate estimates of the completion time. Then when the truck was repaired, I had no vehicle to come pick up my truck, so they were able to deliver my fixed truck to my home. I cannot say enough about Sundances superior mechanical repairs and customer service. I would rate them above 5 stars!
Pat E.
DEWITT
Business Response
Pat, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
Dropped off my Buick for LOF and to have a tire checked. Kelly took care of everything and explained everything very well. I always have great service and great interaction with all employees in the service department.
Carolyn D.
ST JOHNS
Business Response
Carolyn, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Was this review helpful?
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
Was this review helpful?
Confirmed Service Customer
Kelly was great as usual when I went to get my vehicle serviced today. Will continue to bring my business to this dealership.
Olga L.
OVID
Business Response
Olga, thank you for your kind review; we are happy to pass along your comments to the team here at Sundance Buick, GMC, INC.! We do hope we can be of assistance in the future. Take care!
Was this review helpful?
Confirmed Sales Customer
Quick and easy, zero hassle and got me what i was looking for
Kyle A.
OWOSSO
Business Response
Kyle, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
when I pulled in my tire sensor on the right front tire was out. When i left, they were all out. When I brought it back they said if one goes, they all go. Wondering how that could be when the entire time it was my care, only one was out. Then there was a loud noise coming from under the hood that was not there when I brought the car in. My husband noticed it as well. He finally figured out they never attached the plastic piece that covers the engine. He put it back on. When I called (before brining car back in) I told them it was making a loud noise. When I actually brought it in, I told the lady helping me that my husband fixed it. Before I left I got my hand slapped for not letting them know my husband fixed the problem, that I wasted their time looking for something that wasn’t there. This was a communication issue between employees, not me, as I let them know. I was all around disappointed. They may have felt I wasted their time but I surely felt my time was wasted as well. I will not be returning.
Melissa F.
ST.JOHNS
Business Response
Melissa, Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 849-9179 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!
Was this review helpful?
Business Response
Scarlett, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
Was this review helpful?
Confirmed Service Customer
Sundance is a great delaership that is why we continue to go there. Great staff and service.
Dennis B.
ST JOHNS
Business Response
Dennis, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Was this review helpful?
Confirmed Service Customer
Courteous & oil changed faster than expected
Timothy I.
WILLIAMSTON
Business Response
Timothy, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!