218 Reviews Found
Business Response
Earlene, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Business Response
John, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Was this review helpful?
Confirmed Service Customer
you have to trust someone sometime .I have put my trust into this dealership ,so they better not let me down!
Eric K.
ST JOHNS
Business Response
Eric, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Business Response
Alan, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!
Was this review helpful?
Confirmed Service Customer
I always get top notch service. This is why I always service my car with you. I buy a car with you, I only come to you! Thank you fir everything! Fast service too!
Nadine Z.
LANSING
Business Response
Nadine, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Was this review helpful?
Confirmed Service Customer
The service was on time and the staff was very friendly.
Ruthann M.
ST JOHNS
Business Response
Ruthann, we're happy you found our staff to be so supportive during your experience here at Sundance GMC, INC.. We are always more than happy to assist you if anything else comes up. Take care!
Was this review helpful?
Business Response
Glenn, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
Service was performed in a timely manner for the expected price.
Jacob H.
DEWITT
Business Response
Jacob, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
The service department kept us informed throughout the process and did a great job repairing our vehicle!
Mark J.
ST.JOHNS
Business Response
Mark, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Business Response
Donald, thank you for the high star rating! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Sales Customer
Very simple and quick. We a great help throughout the process and after the sale.
David M.
EAST LANSING
Business Response
David, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Sales Customer
Great experience! Quick and easy, my new Yukon came in earlier than expected. Also, thank you for supporting kids at the Ingham County Fair Large Animal Auction.
Leah S.
MASON
Business Response
Leah, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Business Response
Brian, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
Was this review helpful?
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
Kelly does a great job working to get me in and out quickly for routine maintenance. He will suggest needed items and keeps me informed on upcoming maintenance needs.
John B.
SOUTH LYON
Business Response
John, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!
Was this review helpful?
Confirmed Service Customer
Replaced a faulty device in my new truck and provided me with a very nice loaner vehicle while they were working on my truck.
Brandon P.
PERRINTON
Business Response
Brandon, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Was this review helpful?
Confirmed Service Customer
Friendly staff and service completed on time
Jane S.
SAINT JOHNS
Business Response
Jane, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Business Response
Thank you so much for the review! Please let us know if there is anything else we can do for you; we are more than happy to help!
Was this review helpful?
Business Response
John, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!
Was this review helpful?
Confirmed Service Customer
Scheduled an appointment to get my wiring harness fixed under warranty and an interior cleaning done. Dropped the truck off the night before and told the gentleman at the desk that it needed the harness replaced and interior detailing. He acknowledged the two and I left the keys. Picked it up after I left it all day and they only did the harness. I asked if the interior had been done and they apologized and said they forgot to put it in the system. I am extremely disappointed that I made arrangements to drop off a vehicle and figured out rides to get to and from work and take kids to and from school just to pick up the truck after a day and half and they “forgot” to do it. They didn’t offer to reschedule the appointment for a discount or for free. I won’t be using Sundance anymore for service.
Tristan F.
LAINGSBURG
Business Response
Tristan, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to address your concerns. Please reach out to us directly at (877) 849-9179 when you have a chance. Thank you, and we look forward to hearing from you.